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(980) 222-4470
After Labor Day Online Reservations Only: 10 AM - 6 PM

Frequently Asked Questions

Got questions?  Find answers to your common questions here.  If you still have questions, please feel free to reach out to us via phone or text at 980-222-4470 or by email at cannonboardco@gmail.com.

Cannon Water Adventures

FAQ

What should I bring?

We provide all necessary equipment with each of our rentals including a life jacket and other safety equipment.  We also offer use of dry bags and waterproof cell phone cases at no charge upon availability.

Other suggestions: a towel, sunscreen, a water bottle, a swim suit, a change of clothes, sunglasses

Are reservations required?

Reservations are not required by recommended in order to confirm availability.  You may schedule your rentals online.  Walk-ins are also welcome but are first come first serve.

Do I have to sign the liability waiver each time I rent from Cannon Water Adventures?

No.  Our liability waiver is a blanket waiver that covers all rental equipment and activities and all future rentals so you will only be required to sign the waiver on your first visit.

What are your hours?

In season, May through Labor Day, our walk-in hours are 12 PM – 4 PM each day; 10 AM – 7 PM Sat & Sun.  Off season hours vary.  Please contact us or check the online booking calendar for availability.

Reservations are accepted outside of these hours.  Please check the booking calendar for availability.

Where are you located?

We are located at Mountain Creek Marina on the North side of Lake Norman off NC-150 between Mooresville and Denver.  Our address is 7515 Stonewall St., Sherrills Ford, NC 28673.

Can I launch from your location?

Yes, we have a waterfront location at Mountain Creek Marina on Lake Norman.  You do not need to transport our equipment anywhere, but may do so if you would like to paddle somewhere other than from Mountain Creek Marina.

I have never been on a paddle board or in a kayak before. Can you help me?

Absolutely!  We do offer introductory classes, but we will give you a free on land crash course before you go out if you do not want to take a class.  We want everyone to have the confidence to be able to get out on the water and have fun paddling!

Is delivery available? Can I pick up my rental?

Delivery is available on daily rentals for an extra charge for rentals less than 3 days.  Delivery is free with rentals of 3 days or more.  Delivery is not available on hourly rentals.

You may also pick up your rentals at the marina at no charge.  You will need a large enough pick up truck or SUV.  We do have inflatable paddle boards so those with a smaller vehicles can still rent and pick up.  We will show you how to inflate and pack the boards if you need your rental boards deflated to fit in your vehicle.

What is your cancellation policy?

You may review all of our policies and rules & regulations online.